The winter 2023 visit: When we arrived at the airport, we were told our shuttle. The Cancun-area all . Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). All the food was great but we loved the breakfast and lunch at the beach house our service from Emilio J Satana and omelettes from Al Varro was great and not to forget Tony he served my husband the best porterhouse steak hes had anywhere. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. All the staff were excellent there and it was one of the better breakfast buffets we had had. Check in was smooth and efficient. The people are incredibly nice. Huge rooms have margarita makers, mini-fridges, and balconies. Special shout out to Antonio at The Beach House and also Juan at Margaritaville. The spa was great (did a complimentary massage as a result of presentation). If you have to work, you might as well do it in paradise. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. I wasn't entirely comfortable with this, but what were we to do? The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Our room was clean and well appointed. Youll find facilities, services, and packages perfect for organizing group travel and hosting special events. There are four on-site dining/bar options. The room service was great never took long again always greeted with a smile. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. This is a buffet style. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. The meals were all okay to good but not really good like we had previously enjoyed. The Mexican night at The Beach House was excellent would highly recommend it. volleyball in the pool or on the beach. Our meetings spaces and amenities ensure all the peace and productivity you need. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. We speak your language! This is the version of our website addressed to speakers of English in the United States. Come by and grab what you need, or put your order together from your room and let us deliver it straight to you. Indulge in a sports massage, a manicure/pedicure, and . We miss the Tequila bar. Among the various facilities are a bar, a garden, as well as a private beach area. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. Great time was had by our entire group. Carretera Cancun - Tulum, 5 Bahia Petempich Km. It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. Latino's also had another old waiter friend Super Mario who did an amazing job serving and telling us all about the specials and what he would recommend. Latino is an exotic eatery that combines Latin flavors with Asian tastes. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Sign up for our newsletter, and youll be among the first to know our latest offers and updates. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities The sales team is a bit pushy, but we opted in for the presentation, so that is on us. We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. Great time meeting other guest. Next Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), The library (2.8 miles), and Piston Pueblo (3.7 miles). Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. Dear Victoria, Thank you for your kind words and great feedback. Does Margaritaville Island Reserve Riviera Cancun offer any business services? It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. We are truly very sorry for what seems to have been a disappointing stay. She made sure very detail of our stay was taken care of. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. The pools are lovely again very clean but a bit chilly. I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Margaritaville Island Reserve Riviera Maya Nickelodeon Hotels & Resorts Riviera Maya El Dorado Seaside Palms El Dorado Royale El Dorado Maroma El Dorado Seaside Suites El Dorado Casitas Royale Palafitos . The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Dear SBBrown58, Thank you for your honest words and great feedback. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Among the various facilities are a bar, a garden, as well as a private beach area. They all made us feel so welcome!! Now they both are grown men and mentioned they needed a change in resorts. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. Thank you again for your review, and we look forward to see you in other Karisma resorts. A trolley stop right outside of the hotel connects to nearby restaurants and hotels from May through Labor Day. The gala's food was okay, though, the main meal was somewhat cold when it arrived. The staff speaks multiple languages, including English and Spanish. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. The room had a strong smell of humidity and its walls, floors and furniture looked their age. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. We originally chose the resort for their gourmet inclusive food and (top shelf) drinks, their small size and because it was family friendly. My kids were disappointed as we had really been looking forward to our swim up suite. Fins up! Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. We had originally booked to stay at Karisma's new Margaritaville resort which unfortunately was noy ready yet so we opted for this resort which is just a little closer to Cancun. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. This was news to us as previously all top shelf liquors were included. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. Report response as inappropriate Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. Yes, it conveniently offers a business center, meeting rooms, and conference facilities. To join a welcoming community and let loose in a laid-back ambiance. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. It is a smaller resort and we loved that about it. Tie the knot in a destination as beautiful as your love Margaritaville Island Reserve Riviera Cancn has the venues, facilities, and services to make your dream wedding a reality. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive 35 minutes later, we were told we couldn't get the shuttle due to traffic. Other amenities at this all-inclusive . 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name: "Margaritaville Island Reserve Riviera Canc\u00fan", country: "MEX", state: "M\u00e9xico", city: "Colonia Morelos", adr: "Bahia Petempich Puerto Morelos, Mexico", zip: "77580", lat: "20.897012", lng: "-86.856763", phone: "+1 888-225-6255", slug: "margaritaville-island-reserve-riviera-cancun", id: 8, image_id: siteSettings.property.image_link , minBookingDate: new Date() }; document.documentElement.classList.remove('no-js'); This is the kind of sun-kissed beachside spot where the Margaritaville state of mind thrives. 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