Start of main content. If you are enrolled in Health Program of Alameda County and want assistance with your Medi-Cal application, call HealthPAC Customer Service at 1-877-879-9633 or Health Insurance Technician Enrollment Assistance at 1-800-422-9495, Monday to Friday, 8:30 a.m. 5 p.m. for assistance. The program was founded to address social and economic barriers in patients lives. Espaol (Android not iPhone), Spanish 5 for Mam By using this Site and/or MyAlamedaHealth, you assume these risks. In these cases we never share your information unless you give us written permission: How do we typically use or share your health information? When services are provided by contracted business associates, we may disclose the appropriate portions of your health information to them so they can perform the job we have asked them to do. If you have questions and would like additional information, you may contact the Medical Records Department at 510-437-4466. HA currently places volunteers at three sites: Highland Hospital is the acute care hospital for AHS and one of two trauma centers in the county. Agency. Box 1328 Durango, CO 81302 2 for Cantonese or Mandarin 9 a.m. 5 p.m. Alaska Native Tribal Health Consortium, and Rady Children's Hospital And Health Center, pay $58,289, $53,475, and $52,952, respectively. 1100 San Leandro Blvd. Get an electronic or paper copy of your medical record, Get a list of those with whom weve shared information. The estimated charges provided are intended to provide an estimate of the total costs charged for commonly provided services. Alameda Health System is among the nation's richest environments for health care career satisfaction and advancement. Building a Workplace Culture of Diversity and Inclusion We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information. If you are experiencing a medical emergency, call 911 or go to your local emergency room. Read More Your provider is able to determine which types of test results are able to be accessed through MyChart. Find jobs. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that were complying with federal privacy law. You can ask us not to use or share certain health information for treatment, payment, or our operations. EIN. Therefore, for all urgent medical matters, please contact your physicians office by phone, go to an emergency room, or dial 911. If you have any questions regarding your Adena Medical Group billing statements, please call 833-564-4PAY (4729). Write a review. Your test results are released to your MyChart account after your physician has reviewed them. Allows spouses, family members, and others to make online payments without View your health summary from the MyChart electronic health record. We will say yes to all reasonable requests. Alameda County Public Health Department. Health Advocate volunteers will also receive a weekly meal stipend! Verify patient insurance authorizations and benefits of coverage on all in-patient and out-patient accounts through electronic verification system. As of October, the most recent month for which data is available, more than 300,000 older immigrant adults who lack legal residency had enrolled in full Medi-Cal benefits, 30% more than the state . 1-800-368-1019, 800-537-7697 (TDD) *, Format/frequency this information is needed? help paying hospital bill. More information on our HIE can be found at our website: http://www.MyAlamedaHealth.org. You can ask for a list (accounting) of the times weve shared your health information for six years prior to the date you ask, who we shared it with, and why. Transparency Information. Payment Date. We will not use or share your information other than as described here unless you tell us we can in writing. Explains hospital regulations such as visiting hours, payment of accounts . (Android not iPhone), Office of Medical Affairs and Governance | Medical Staff Affairs 510-535-7675 (fax) This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91. Quick Links. All you need is your member ID card, date of birth and credit or debit card. Zoom and MyAlamedaHealth (MyChart) accounts have special privacy and security safeguards. The Eastmont Wellness Practice Manager manages the overall operations of one or more Posted 1 day ago Electronic Health Records Trainer new Alameda Health System 3.3 It offers information that will be helpful during your stay. It is extremely important that you keep your login name and password completely confidential. You may request proxy access to a minors MyAlamedaHealth account. Check out our Application Timeline and FAQhere!, The Health Advocates Recruitment Team athealthadvocates@alamedahealthsystem.org or Juan Hurtado-Rodrguez, Interim Program Coordinator, at 510-437-4687 orjhurtado@alamedahealthsystem.org, Health Advocates Locations and Hours of Operation Ask us how to do this. Complete a Proxy Consent Form and return it to one of our medical facilities to request access to this convenient service or select Share My Record from the Health menu. Alameda Health System (AHS) is a public health care provider and medical training institution. We recommend you write down your questions before your visit. AHS uses industry-standard encryption and information security technologies to protect this Site, including secure messaging function. Whether you are a patient or a visitor, we are committed to ensuring that everyone receives excellent service. However, while AHS takes measures to safeguard your security, we cannot guarantee absolute security against inadvertent disclosure or intentional intrusions. Company reviews. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. In the 1960s, Ambulatory Health Care Services, a network of neighborhood-based health clinics called Wellness Centers, was established. A new code will be sent to you via the email address on file. Example: We give information about you to your health insurance plan so it will pay for your services. Community Health Centers. We must follow the duties and privacy practices described in this notice and give you a copy of it. This is the required link: https://healthcomp.sapphiremrfhub.com/ . If you have not enrolled in MyAlamedaHealth, please sign-up now. We will say yes unless a law requires us to share that information. MyAlamedaHealth is not a complete copy of a patients medical record and will only provide a subset of some information that you might find helpful. Please complete and submit the following application for clinic services: Policy | Application. (Android not iPhone), Zoom (), Russian Free Graduate Education through Post 9/11 GI Bill . If you do not sign up, your healthcare providers office will contact you about 15 minutes before your appointment to give you video visit instructions. Our volunteers are committed to helping the community and getting more involved in health and social justice issues. MyAlamedaHealth is intended for communicating non-urgent matters. Desk Locations:K-6 desk and Same Day Clinic. We use your health information to support necessary business, financial and clinical functions. This section explains your rights and some of our responsibilities to help you. Please contact your medical center if the situation requires immediate attention or dial 911 if it is an emergency. riskmanagement@alamedahealthsystem.org. If the patient is 18 years of age or older, their own proof of income would be required. Please show your appreciation by nominating a favorite nurse for one of our Daisy Awards. By referral from medical social work staff only. Timely reminders about needed doctor or dental visits. MyAlamedaHealth provides only portions of your medical and health records. When you initially enroll in MyAlamedaHealth, you will be provided with an access code. We will provide you with a paper copy promptly. 7677 Oakport Street, 12thFloor For More Information or to file a complaint if you feel your privacy rights are violated. As part of this legislation, group health plans and insurers are required to provide machine-readable files (MRF) disclosing information about costs, covered items, and their services. We use cookies to improve your experience on our site. NE, Suite D, Albuquerque, NM, 87102 . If you believe that Alameda Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity, you can file a grievance with: AHS Risk Management Department Tell us what you want us to do, and we will follow your instructions. If you are a patient and have a question about your treatment, please call AHS at (510) 437-8500. We will provide a copy or a summary of your health information, usually within 30 days of your request. The access code you receive will give you the opportunity to create a personal login name (called MyAlamedaHealth ID) and a password. We know that not everyone has video access, so we also offer Telephone Visits. Address workers compensation, law enforcement, and other government requests. *, Explain the business needs for this data? Oakland CA 94602. 1100 San Leandro Blvd. In the event that an inaccuracy arises, please inform AHS so that it can be corrected. MyChart also lets you send your clinicians office electronic messages, schedule appointment, play bills and more. For your security, your activation code expires after 14 days and is no longer valid after the first time you use it. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. When you access a non-AHS site, please be advised that it is independent from AHS, and that AHS has no control over the content on that web site. When it comes to your health information, you have certain rights. Contact AHS Patient Access Enrollment Services or Financial Counselors at 510-437-4961 Monday through Friday, 8:30 a.m. to 5:00 p.m. Alameda Health System (AHS) has put together materials to help you apply for Medi-Cal. city, state, country. Click the links below to learn more! In 1927, Highland Hospital was established in East Oakland. History. We collaborate with medical staff, social workers, and medical-legal partners as well as passionate community volunteers to help patients live healthier lives. These e-mail messages, however, will not contain any confidential medical information. We are looking for vibrant, reliable, and committed volunteers who want to make a difference. Alameda Health System (AHS), headquartered in Oakland, Calif., is a leading public health care provider and medical training institution recognized for its world-class patient and family-centered . Alameda Health System jobs Stanislaus County jobs John Muir Health jobs . Pay My Bill. This code will enable you to log in and create your own username and password. Health Advocates is a volunteer-powered, client-centered program that serves several thousand patients each year. A Financial Agreement must be signed before the Patient Financial Services office can accept payment arrangements that allow . Please contact your care team via MyAlamedaHealth (MyChart). Such access will be granted to the parties with parental rights or legal guardianship over the patient and only to the extent that the party requesting can demonstrate the legal right to that patients medical information. Your name and e-mail address will be treated with the same care and privacy given your health records and will never be sold or leased by MyChart. Help with public health and safety issues. With MyChart, you can use the Internet to: MyChart is a free service offered to our patients. Also, please keep in mind that we cannot provide medical advice. 8 Further information might be collected through web server logs, where information youve entered is stored automatically by a web server, such as the domain name from which you accessed the Internet, date and time of access to MyAlamedaHealth, pages youve visited, Internet Protocol (IP) address of the computer you are using, etc. The estimate will not provide the amount you may incur as out-of-pocket expenses, as this amount is determined by your benefits as defined by your Insurance plan. It is your responsibility to ensure that you request and verify results for all tests you have taken by contacting AHS directly. Reviews . Navigating resources within the community and providing warm hand-offs to the next person in the communication chain. Examples of these functions may include: auditing our clinical procedures, analyzing our cost of care, arranging for patient satisfaction surveys, fundraising and determining the need for new health care services. If you have a clear preference for how we share your information in the situations described below, talk to us. Most people who are approved eligible for Medi-Cal must enroll in medical plan after getting Medi-Cal and select a clinic or doctor. Categories. San Leandro, CA 94577 (510) 267-8000 Happiness rating is 60 out of 100 60. If you have a home blood pressure machine or blood sugar machine (a glucometer), please have them with you to review. , Cantonese Payment Authorization . AHS is headquartered in Oakland, California with nine facilities, including five hospitals and a network of community-based wellness centers. 200 Independence Avenue, SW Zoom Average Alameda Health System Clerk hourly pay in the United States is approximately $24.10 . Mental Health. We can share health information with a coroner, medical examiner, or funeral director when an individual dies. Call (510) 437-4400 with further questions. Our friendly volunteers and staff will help you with questions and concerns about your experience at AHS and ensure that the needs of all patient and family members are promptly cared for. : Alameda Health System (AHS) recognizes the importance of patients access to information. Our team is doing the best they can to stay on time while providing each patient with the care they need. Your best support is available online at www.zoom.us. You can ask us to correct health information about you that you think is incorrect or incomplete. You will generally receive an answer within 1-3 business days. Oakland, CA 94621 Berkeley Public Health. This includes access to the web portal MyAlamedaHealth that gives you online access to your medical records and to self-service functions for improved patient care. Microsoft Internet Explorer version 11. Please call the call center at 1-510-437-4108 and ask to make a video visit. Learn about Freeman financial aid options, pay your bill, apply for financial assistance, request assistance from our team, read our billing frequently asked questions and more. At the age of 18, your child can create his/her/their own MyAlamedaHealth account and access their own records. What is the Health Advocates (HA) Program? Palliative care is a [.] 94-3103136. 350 FRANK H. OGAWA SUITE 900 . The questions and answers below are here to help. Please call 510-208-4829 to schedule your vaccination and find out if a homebound vaccination is right for you. Beginning May 1, 2022, anyone 50 years or older who is uninsured may qualify for full-scope Medi-Cal benefits. In order to use The Link portal, you must use one of the following platforms: Microsoft Windows. Note: This page should only be accessed by the patient or those authorized by the patient (e.g. (iPhone), Russian AHS cannot guarantee absolute security against intrusions, disclosure, unauthorized access, or compromised integrity of the records within MyAlamedaHealth. Tuesday, February 28, 2023 Feb 28, 2023. Alameda County is one of the most ethnically diverse areas of the United States, and AHS offers access to over 300 languages (including American Sign Language) through in-house and vendor medical interpreters. Please keep in mind that your paid medical out-of-pocket expenses need to total up to 10% of your annual income to qualify for our Charity Care program. Spiritual care leaders will respond by phone within thirty minutes. Alameda County Public Health Department. A phone, tablet, or computer with a camera and microphone. Provides free language services to people whose primary language is not English, such as: Be courteous, responsible, honest, and accountable, Check out our application timeline, link to application, and FAQs. For more information about Health Advocates responsibilities, see our FAQs. Applicants are required to choose one of the options below for submission with the application. HA currently places volunteers at Highland Hospital, Fairmont Hospital, and Hayward Wellness. To do so, please click the link below. You should consult with a physician or other health care provider regarding your own condition and how this Site content may or may not apply to you. (iPhone), Mandarin 1100 San Leandro Blvd. Home View All Jobs (403) Results, order, filter Jobs. (iPhone), Spanish More Alameda Health System Medical Information salaries Medical Clerk $48,000 per year 7 salaries reported Clinic Manager $138,529 per year 5 salaries reported Patient Access Manager $123,436 per year One salary reported Admitting Representative $56,000 per year 3 salaries reported Admitting Clerk $51,000 per year 2 salaries reported Additionally, services you may receive can and will vary from person to person, depending upon your providers treatment choices and your particular health care needs, such as orders for diagnostic pathology and radiology tests, specialized procedures and medication needs. In compliance with state and federal adolescent confidentiality laws, proxy access to your childs account could also automatically terminate upon the childs 12th birthday and/or 18th birthday, at which time new accounts would need to be set up. Well provide one accounting a year for free but will charge a reasonable, cost- based fee if you ask for another one within 12 months. Comply with the law Thank you for choosing to pay your Memorial Health System bill online. 2. Communications containing confidential medical information that are transmitted and received through the MyAlamedaHealth portal and Site are subject to all state and federal laws guarding the security and confidentiality of medical records. The anticipated turnaround time for response to electronic messages is 2 business days. Alameda Health System Salaries How much do Alameda Health System employees make? Volunteers assess patients for resource needs such as food, housing, transportation, and public benefits and work with a strong medical-legal partnership to address the extent of patients needs. MyAlamedaHealth offers account access to both parents and patients who are 12 to 17 years old, to help these minors begin to take responsibility for their own health. We may also share your information when needed to lessen a serious and imminent threat to health or safety. Questions about Immigration or Public Charge? Alameda Health System agrees workers won't have to use vacation time if infected treating COVID-19 patients and forced to self-isolate. Type the job title you would like to review, such as " Nurse " in the Job title box above, and the job titles which include the word "nurse" will show up. To obtain those results, you will need to file a request with the HIM (Medical Records) Department. Appointment Reminders Prescription Drug Plan (PDP) Unlike conventional e-mail, all MyChart messaging is done while you are securely logged on to our website. Berkeley Public Health. As of April 1, 2022, 53% of those assisted were Black, and 21% were Latinx. In these cases, you have both the right and choice to tell us to: Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory, Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyones health or safety. By registering for access to MyAlamedaHealth, you assume all risks associated with using websites, such as viruses, defects, interceptions, etc. Before submitting your question, please review the resources available on the CDPH guidance page. Any unauthorized use automatically terminates the licenses and permission granted above by AHS. Rebecca Gebhart, Acting Director. Alameda Health System and Alameda County Public Health Department's BElovedBIRTH Black Centering Announce the Oakland Premiere of On the Pulse of Life. All of the confidential medical information available to you in MyAlamedaHealth is protected and securely maintained by AHS. Please Note: We are in-process of updating this policy and a new version will be posted on February 11, 2021. If the patient is married or has a domestic/life partner, proof of income for that spouse/partner must also be received. The system began as the Alameda County Infirmary in 1864. We aim to protect your privacy and security of your information. As the only locally owned, not-for-profit health system in the area, Freeman provides full-service healthcare 24 hours a day, 7 days a week. Alameda Health System 3.3 Oakland, CA 94617 (Sequoyah area) Estimated $79.8K - $101K a year Full-time 100% employer health plan for employees and their eligible dependents. - Managing Editor, San Francisco Business Times. Volunteers also make follow-up calls to ensure that each patients needs have been met and to offer further assistance. Please review AHS Notice of Privacy Practices for a thorough description of how we gather, use and protect your confidential medical information. At present, the State of California regulations and the Health Insurance Portability and Accountability Act (HIPAA) limits parent or guardian access to records for individuals between the ages 12 and 17 years old. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. Para comunicarse con cualquier mdico que no pertenezca a Alameda Health System, por favor llame a su oficina o use su versin del portal de pacientes. It enables you to securely use the Internet to help manage and receive information about your health. Your medical team will arrange for Interpreter Services just as they do when you come into the clinic. Health Care Worker Vaccine Requirement. Community Health Systems (E21) Hospital (General) (E22) The content on the Site is provided for AHS and its patients only. Total cost estimates are for services provided by Alameda Health System and do not include services from outside providers. Thank you. 10 Communication Tips for Physician Phone Visits During COVID-19, Download the Zoom application from www.zoom.us. U.S. Department of Health and Human Services Address 2060 Fairmont Drive San Leandro, CA 94578 Get Directions Phone (510) 346-1300 Administration Phone (510) 346-7500 Patient Information Web http://www.alamedahealthsystem.org Hours Please call or visit website for hours of operation. If you need assistance understanding the Medi-Cal application process, Alameda Health System (AHS) staff is also able to help. 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