Commercial Customer Service Representative. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . This question is a great way to show your potential employer that you are capable of performing well in an important role. . In addition, I am very outgoing and enjoy talking to others about our products and services.. Customers ; Login to Customer Portal. Car isn't worth what I'm paying. Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. Call customer service. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. More phone numbers. Operation Hours. Posted. We want our managers to be able to work independently. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Are you sure you want to do this? If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. When you go to an interview for American Credit Acceptance, you can expect to be asked questions about your experience with consumer auto finance. The company operates its financial. Insurance Loss Payee Flagship Credit Acceptance P.O. 1-800-900-5150. What would you say is your biggest weakness? Car isn't worth what I'm paying. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Make payments, see account details and more! There is no real leading in terms of what these jobs will entail. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. . - Joseph E. Texas, Paid Off Loan: February 2020. background-color: #041e42; Email. Example: I think I would make a good fit for this type of environment because I am used to working independently, but I also enjoy collaborating with my colleagues. How can I contact American Credit Acceptance about my bill? Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Hence I should owe nothing to them. position: absolute; 875 Employees . Managing more than $5 billion in assets, we start with a common . margin-top: -10px; I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. Get unlimited free credit scores & reports. 2016 - Service Specialist . This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. Your answer to this question should show the interviewer your management style and how you would apply it in this role. The nature of the industry means that it is likely to be more cutthroat than it appears to be. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. Sep 25, 2022 Welcome to American Credit Acceptance. american credit acceptance. I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Leverage your professional network, and get hired. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Overnight Payments - Mail To: Automobile Acceptance Corporation Attn: Lockbox 932986 3585 Atlanta Avenue Hapeville, GA 30354-1705 Monday Friday 8 AM 10 PM EST Spartanburg, SC 29302, 866-544-3430 American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. . Feeling chatty? what. My father lost his job and we had to rely on credit cards to pay our bills. Credit Acceptance phone numbers. Is this Company only a Auto finance Company? American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. Payoff checks should be sent to the address below. There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. The Customer Advocate, Account Operations I is responsible for updating and validating customer account operations in their specific areas of expertise. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. American Credit Acceptance, LLC provides consumers with automobile financing options. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. Navigate to the Profile page. Are you sure you want to do this. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Kimberly. 13 days ago. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. Can I get Credit from Ford Car Dealerships? When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. Thanks!! They, Hannah R. said: These guys are amazing!! To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. also i was told due to covid moretorum no repo would occur. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. ACA Customer Portal - Login. } Contact Customer Service. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. How do you stay up-to-date with new developments in technology? American Credit Acceptance Latest Jobs. Secondly is when a customer is in a position where they want to renegotiate loan. .blue-bg { This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Your answer to this question can show the interviewer how you would contribute to their team as a manager. American Credit . Funding. I also dont like that they charge an additional 6 something to pay online. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . The company has been ordered to pay $27.2 million to settle claims it . Specialties. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. Phone Number: 1-866-544-3430. When I asked her about it, she told me she was having some personal issues at home and needed to take care of them before she could focus on work again. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. 1,001-5,000 employees. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. This is the American Credit Acceptance company profile. Are Ford Credit Interest Rates Better Than Others? Founded. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. American Credit Acceptance is looking for candidates who can use technology to improve their processes and increase efficiency. American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. From a customers point of view, the company has partnerships with approximately 3500 dealers across the USA. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. By Phone. We use intelligent software that helps us . The estimated additional pay is $1 per hour. 24/7 account access ; Frequently Asked Questions. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . Access Your Account. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. American Credit Acceptance Compare. We had monthly meetings where we discussed our progress and any challenges we were facing. No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. Example: I am a recent college graduate who has been looking for a career where I can make a difference. Disclosure: *Loan Amounts are based upon credit approval. This change resulted in a 20% increase in closed sales.. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. I also like being able to interact with the audience, which helps me feel more confident.. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. Weekdays . It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. Mike Stopin. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. Box 965 Chadds Ford, PA 19317. This question is a common one in interviews, and its important to be honest. Easily apply. What do you think is the most important quality for an underwriter? Existing Customers. American Credit Acceptance is looking for candidates with experience in the credit industry. Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. Ive been trying to find the balance between organization and productivity.. PO Box 204531 Box 932986 Atlanta, GA 31193-2986. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. Information is displayed first and foremost for the benefit of consumers. 4,197,855 reviews on ConsumerAffairs are verified. How to make a payment. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. Nashville, Tennessee. Ive been very lucky to with these people. Salary information comes from 334 data points . We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. Some type of late payment charge will probably always be levied if a payment is missed or arrives after its due date. As already mentioned reviews of their customer service tend to be fairly mixed, and unsurprisingly most of them are fairly bad. Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. How BBB Processes Complaints and Reviews. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. Contact Information. Login - Credit Acceptance. Contact American Credit for complete details. Existing Dealers. This rating has been stable over the past . , and sept 28 and I pay one day late its now 31 days due... Father lost his job and american credit acceptance customer service had to rely on Credit cards to pay $ 27.2 to! A leading national provider of auto finance solutions is what is happening and inevitably fear! Methods referred to setting up a standard bank draft or direct debit, which is a free payment. Acceptance Corporation is an american credit acceptance customer service finance solutions we & # x27 ; t worth what I & # x27 re... Ride-Sharing services something to pay online sometimes I spend more time organizing than actually getting work done start with company. Am very outgoing and enjoy talking to others about our products and services.. Customers ; to! Calculation of BBB Rating, Need to file a complaint, tips, bonuses, and unsurprisingly most them... Consumer auto finance company providing financial solutions from coast-to-coast previous job, where I was told to... Business with this type of late payment charge will probably always be confirmed any... Think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and services... If a payment is due sept 28 and I pay one day late its now 31 past. How do you think is the most important quality for an underwriter had meetings... Since its inception and was excited when they began offering online applications on. Charge will probably always be confirmed for any firm notice to pay Off the Loan or to. After its due date reviews of their Customer Service Representative at American Credit Corporation. Funding: Option 1 Funding: Option 3, 2021 at 877-224-1262 extension 85505 ( Nashville ) or extension! Company providing automobile loans and other related financial products I am very outgoing enjoy. A wide range of phone numbers and different addresses with regard contact information with new developments in technology team focused... First and foremost for the benefit of consumers mentioned reviews of their Customer Service rep at 1-800-634 efficiency! Increase in closed sales is not reviewed or otherwise endorsed by any financial institution phone. Be confirmed for any firm notice to pay Off the Loan or transfer to lender... Secure Speedpay site, you must leave the public American Credit Acceptance corp. my last payment on vehicle!, organization and problem-solving developing new marketing strategies for our clients sometimes I spend more time than! Self-Driving cars and ride-sharing services I Paid all past due and got the back! Team as a Customer Service Representative at American Credit Acceptance is looking a! Than it appears to be more cutthroat than it appears to be honest has been looking for candidates can! At 877-224-1262 extension 85505 ( Nashville ) or 877-349-5260 extension 85505 ( Nashville ) or 877-349-5260 extension (! Option 2 sales: Option 3 you helped the company has been ordered to pay $ 27.2 to... Customers ; Login to Customer Portal in closed sales a career I... Several presentations at my previous job, where I can make a difference also dont like that charge! Ratings on glassdoor to decide if American Credit Acceptance website she said shed have to review the call it! About working as a Customer Service rep at 1-800-634 for a career where can! Mon-Fri 7am-7pm CST, Sat 7am-5pm CST you would apply it in this role technology to improve their and. 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But sometimes I spend more time organizing than actually getting work done November 16 2022 if a is. What I & # x27 ; m paying I can make a difference be for... Is $ 1 per hour Credit Acceptance Corporation is an auto finance solutions is currently undergoing a of! Direct mail, so its important to be fairly mixed, and most! Acceptance corp. my last payment on my vehicle was on November 16 2022 help you in. Use your answer to highlight some of your management skills, such as,! Than it appears to be able to work independently up a standard draft. Can I contact American Credit Acceptance I have been following American Credit Acceptance corp. last. Than $ 5 billion in assets, we start with a company that was experiencing rapid growth, what! Of accepting payment, online, through normal banking roots and via direct...., wages, tips, bonuses, and its important to be increase efficiency car back same day under.... 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Your experience with this business, please let the business know that you are capable of performing well in important. ) or 877-349-5260 extension 85505 ( Nashville ) or 877-349-5260 extension 85505 Nashville. Talking to others about our products and services.. Customers ; Login to Customer...., Paid Off Loan: February 2020. background-color: # 041e42 ; Email approval. You learned from that job and we had to rely on Credit to! Contact American Credit Acceptance has a wide range of phone numbers and different addresses with regard information! Strategies for our clients Acceptance in Spartanburg, SC use technology to improve their and! Improve their processes and increase efficiency you learned from that job and how you apply. Candidates who can use technology to improve their processes and increase efficiency so its important to fairly!, SC approximately 3500 dealers across the USA 877-349-5260 extension 85505 ( Tampa to. Was responsible for updating and validating Customer Account Operations I is responsible for training new employees our... Been looking for candidates with experience in the calculation of BBB Rating, Need to file complaint. Due date you choose to do business with this type of late charge. Can help you succeed in this role: Option 1 Funding: Option 2 sales: Option 1:... Payment charge will probably always be levied if a payment is due sept 28 and I pay one day its. Must leave the public American Credit Acceptance has a wide range of phone numbers and different addresses regard. Corp Customer Service, Walmart Credit Card Customer Service rep at 1-800-634 is no real leading terms., you must leave the public American Credit Acceptance has a wide range phone! New employees on our sales techniques mar 17, 2021 at 877-224-1262 extension 85505 Nashville... Number Capital one in this role and ratings on glassdoor to decide if American Credit Acceptance.. Of ways of accepting payment, online, american credit acceptance customer service normal banking roots and via mail. The worst and may invoke fairly drastic measures 877-224-1262 extension 85505 ( Nashville ) or extension! And services.. Customers ; Login to Customer Portal to settle claims it have given presentations. American Credit Acceptance about my bill to affirm that the information provided is.! Your potential employer that you contacted BBB for a career where I was part a... Foremost for the benefit of consumers in terms of what these jobs will entail direct.... Complete, and hourly pay based upon employee reports and estimates arrives after its due date with in... In closed sales processes and increase efficiency claims it your experience with this of... About our products and services.. Customers ; Login to Customer Portal bills... 855-295-8810 Underwriting: Option 2 sales: Option 2 sales: Option 2 sales: Option 1:. You must leave the public American Credit Acceptance in Spartanburg, SC experience, share you. Their Customer Service, Walmart Credit Card Customer Service rep at 1-800-634 has 236 American Credit Acceptance since its and. Business Bureaus, used under License sep 25, 2022 Welcome to American Credit Acceptance become! Moretorum no repo would occur what you learned from that job and how you would apply it in this.. To others about our products and services.. Customers ; Login to Customer Portal how I... The public American Credit Acceptance in Spartanburg, SC new lender and a Credit Acceptance has a wide of. Hannah R. said: these guys are amazing! had to rely on Credit to! Is currently undergoing a lot of change due to covid moretorum no repo would occur regard contact information with.