Followed the instructions and my First interview was virtual with regional manager. Overall a breeze! Lasted about 20 minutes. I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. EEO/AA/Minorities/Females/Disabled/Veterans. The process took 1 week. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. was previously known as a Financial Services Specialist. It was very much a normal interview. This role. "Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age and the training really helped focus my mindset moving forward as a manager. A quick 10 minute walk outside really helps refresh me for another half day of work.". Regions Financial interview details: 602 interview questions and 550 interview reviews posted anonymously by Regions Financial interview candidates. The second phone call was with a higher ranking position within the Human Resources department at regions bank. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. My manager kept telling me that I had the skills necessary to do so. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. I applied online. Compensation data tools, salary structures, surveys and benchmarks. Financial Relationship Consultant, Washington, DC, Financial Relationship Consultant, Chicago, IL, Financial Relationship Consultant, New York, NY, Financial Relationship Consultant, San Francisco, CA, Financial Relationship Consultant, Dallas, TX, 2020 Emerging Talent Program - Equipment Finance Analyst at REGIONS BANK, Accounting Policy Analyst at REGIONS BANK, Active Collections Specialist at REGIONS BANK, Active Collections Specialist II at REGIONS BANK, Affordable Housing Relationship Manager at REGIONS BANK, Applications Systems Analyst at REGIONS BANK, Appointment Setting Business Analyst - Consumer Solutions at REGIONS BANK, Asset Management Centralized Trading Analyst at REGIONS BANK, Asset Management Portfolio Management Assistant at REGIONS BANK, Asset Management Portfolio Manager at REGIONS BANK, Associate Relationship Manager at e Relationship Manager at Leading Financial Advisory Firm, Financial Relationship Consultant at Texas Capital Bank, Financial Consultant & Relationship Manager at Civista Bank, Financial Relationship Consultant - Universal at Regions, VP - Institution Services Strategic Relationship Consultant at LPL Financial, Financial Relationship Consultant-Atlanta, GA at Citizen Trust Bank, Financial Relationship Consultant- Raytown Hyvee at CommunityAmerica Credit Union, Financial Relationship Consultant-Atlanta, GA at Citizens Trust Bank, Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions, Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations, Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types, Provides a consistent optimal customer experience, including handling customers transactional needs. Then they asked me how I have overcome objections in the past when selling a product or service. How do you plan on going about being successful in this position? Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. Are you sure you want to remove this interview from being featured for this targeted profile? Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". Commercial Customer Service Representative. Any experience in this position? Questions ranged from theory and problem solving to behavioral. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. Regions' mission is to make life better for our customers and communities. I interviewed at Regions Financial (Atlanta, GA) in Nov 2022. I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. Sent them my resume and they sent it to the company. I applied through college or university. What are your three biggest strengths and how would they be beneficial at Regions Bank? Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. I interviewed at Regions Financial (Memphis, TN) in Jan 2020. This was for alabama, Commercial Customer Service Representative. OR. . How is their IT department for roles like Director or VP? I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. tell me about a time you dealt with a hard customer. You should begin with submitting a well-written application that shows how your motivations and experiences reflect on the job description. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. For Employers. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. We adjusted the accounts accordingly. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. To do this, I will continue my related education and take any training opportunities that come my way.". "Describe a time you overcame a challenging situation." It seems like they have a great culture and environment. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. A phone interview and a interview with two branch managers in one sitting. This position requires the tracking of time and is eligible for overtimefor hours worked in excess of 40 per week under theFair Labor Standards Act. They ask you scenario questions and to describe past times you have encountered this and how you handled it. But so far the recruiting process has been extremely easy. Sign In to Employer Center. The process took 3 weeks. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. I had two interviews, one with HR and one with the Branch Manager. "Give an example of a goal you reached and tell me how you achieved it. I interviewed at Regions Financial (Jackson, MS) in May 2021. You will usually get an answer if youve been offered a job within the same week or so. They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? HBCU Presidents - 'My HBCU Experience Changed My Life'. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. Got the opportunity through my universities Career Services department. Once you have a phone interview with the recruiter, he/she will recommend a second interview. OR. Not much urgency or clarity. She was attentive and spent a lot of time mentoring me. You will usually get an answer if youve been offered a job within the same week or so. Very laid back interview. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. If not, I then use my best judgement to determine what role or person would be best handling the duty. The second interview will consist of two managers asking you questions to see if you are a good candidate. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. Mainly revolved around customer service questions and specific scenarios. Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. The purpose of this page is to help you prepare for your job interview. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. How can you stand out? Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. This job can be quite repetitive, how do you keep it from becoming monotonous? I applied through college or university. I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. For this question, your interviewer will be looking to hear that you can do just that. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. I pride myself on promoting a fully functional team environment and I like to allow others to be part of the decision making processes. Got the opportunity through my universities Career Services department. , This has led to my total duties doubling over the course of four years. I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. You may experience a variety of issues related to customers or technical issues while working in the banking industry. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. ", Tell us about yourself and your experience. My interview was with 5 managers & the district VP, all were very nice. No job-specific questions, they are just trying to get a feel for your personality. Second with the branch manager in person. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. The interview was about 45 minutes long, and there were to interviewers. The second interview will consist of two managers asking you questions to see if you are a good candidate. Tell Me about yourself I interviewed at Regions Financial (Dallas-Fort Worth) in Feb 2023. The process took 3 weeks. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. All Rights Reserved. If hired for this role, my immediate goal upon starting would be to get to know my team very well. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Would recommend to anyone to apply. Being detail oriented and thorough are two of my greatest skill sets. Once you have a phone interview with the recruiter, he/she will recommend a second interview. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Quite repetitive, how do you keep it from becoming monotonous this was for,! Allow others to be part of the decision making processes christopher Uss is Financial... You while others require some more work. `` to make life better for our and. 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