Prime members enjoy unlimited free, fast delivery on eligible items, video streaming, ad-free music, exclusive access to deals & more. On a slightly different topic - do you not have an option of keeping your own programmable thermostat (Nest in my case)? After you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. Inside, youll see these with colored wires wrapped around them. Only ENERGY STAR smart thermostats have their energy savings . To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. Auto-changeover (see below) - Both HEAT and COOL icons are on. Copyright 2017 Scripps Media, Inc. All rights reserved. Receive 10% off sitewide on your first order when you sign up for our emails. Copyright 2023 HomeRepairGeek.com - All rights reserved. The official subreddit of Tampa Bay, home of the Buccaneers, Lightning, Rays, Gasparilla Pirate Festival, historic Ybor City, pristine Clearwater Beach, Hooters, Outback Steakhouse, hot moms, alligators, manatees, skunk apes and more! A December 2013 storm knocked out power to nearly 600,000 homes and businesses in Michigan. Started looking at my bills and did the math and I only saved $6.87 for the last billing period with the energy planner pricing. To avoid any inconvenience, you will want to have your electronic documents ready to upload. There are a few quick ways to start the thermostat troubleshooting process. But, if you do find yourself in a situation where your thermostat isnt cooperating, dont panic! If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. If it doesnt, its time to replace the transformer. 2. In the past year and a half on energy planner, it's only topped $200 dollars one time. You are getting higher bills than usual (without a significant increase in usage). away in your house! YoullgraduatetoDr. Ive had to adjust thermostats that were off by as much as 3 degrees. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. In this case, try. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. Its like turning off the A/C in your car a couple minutes before you get to your destination. Online Chat (Espaol). Itll be so fun youll forget all about freezing (or steaming!) Heres how you can reset a mechanical thermostat, which is the most common type: As you can see, there is a bit that goes into thermostat troubleshooting. Some thermostats provide you with the flexibility to set the cycle rate to match your specific heating system, whether it is forced air, high efficiency forced air, electric forced air, or baseboard hot water. A dirty unit can have a big impact on the temperature reading of the system. Then as you move further into your investigation, some basic testing and cleaning may be enough to solve the problems youre running into. On the weekends the thermostat is 76 for the day and 74 at night. Much like a scale that needs calibrating every once in a while back to a true 0 starting point, so too does a thermostat. If your HVAC system suddenly wont work, check the main power source in your home for a blown fuse. We used 2743 kWh last month. Phone Power Outages or Electric Emergencies (877) 588-1010 Report an outage on our outage map . Once you add on all the state and county taxes it came to 250 and few cent. Your thermostat is making strange noises. Get energy efficiency tips. Be sure to write down and save the enrollment/confirmation number. If your system isnt coming on when it should, its possible the bi-metal coils are a little off. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. 1. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Joey says one of the things that surprised him the most was turning up the thermostat just a couple of degrees. We do not have solar, so I don't have any input as far as that goes. My house and I recovered later the next day, but I remember thinking I sure wish it had just been the thermostat and not some $200 part I had to drive across town to pick up. Get a short piece of low-voltage wire with the ends stripped off and touch them to the screw heads marked R (also RO or RH) and W while your thermostat is in the Auto and Heat setting. Learn gas conservation tips and more. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. Cooling - Displays on the iThermostat as COOL. Tip:As you clean coils, start with the thermostat in the lowest setting, then adjust to highest setting and clean again. Please allow four weeks for processing. Medium Price 60% High Price 11.5% Low Price 27% 3 Use a soft brush or vacuum with a brush attachment to gently and carefully remove dust and dirt. Your thermostat is more than 15 years old. Welcome to the Energy Planner portal tutorial video. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. ";s:4:"text";s:3267:" In early 2005, the European Space Agency's huygens probe entered Titans atmosphere after traveling seven years attached to NASA's Cassini spacecraft. Simply enter your login information. Call the Homeowner number above and select the 'Contractor' option. I have transferred Motherboard into new Cabinet. If so, remove the cover and replace the battery. And TECO . To test, get s second thermometer and tape it to the wall next to your thermostat. Need supplies fast? Learn how to stay safe around electricity. There is still some cold air to come. Saturday and Sunday: Box 111 Tampa, FL 33601-0111 For questions regarding uncashed TECO Energy, Inc. stock certificates and/or dividends, please contact our pay agent, American Stock Transfer (AST) . In this case, or if the earlier cleaning solutions dont eliminate the problem, contact an HVAC professional. Programmable thermostats can store and repeat multiple daily settings (six or more temperature settings a day) that you can manually override without affecting the rest of the daily or weekly program. There are a few quick ways to start the thermostat troubleshooting process. Choose your utility provider Weve gathered a list of the most common thermostat issues, plus how to troubleshoot them, so you can easily get your thermostat and the rest of your HVAC system back on track. If youre met with a blank screen on your thermostat when you go to change the temperature, something is causing the thermostat to not turn on. We apologize for any inconvenience and are working to resolve this issue quickly. Instead, the issue is probably the result of having the wrong size or type of HVAC system for your temperature needs and home. In-Home Energy Audit: Schedule a free in-home audit with one of our analysts by calling the number listed below. With the standard pricing the electric portion would have been 220.87 instead of 214. If you can safely reach your circuit breaker, try flipping it on and off to get your thermostat up and running again. Use a screwdriver to check that screws are securely in place. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. (*But you should once a year!). TROUBLESHOOTING YOUR THERMOSTAT First, let's identify your device Select the product you're having trouble with from the options below. Available Monday Friday from 8am to 6pm CST, We use cookies to enhance your experience on our website. Use a level to check for level. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. To get started, TECO checks out your home. One can go on the pool pump if you've got one, too. Speak directly with an agent for help with our products. While there are a number of common problems your. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. One can go on the pool pump if you've got one, too. Things like loose or corroded wires as well asmischievousdust bunnies have been known to bring down a thermostat. Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Turn off the breaker to which your HVAC system is connected. Thermostats purchased prior to this date do not qualify for the rebate. Connect with an agent for quick assistance. And youre either reading this in the middle of a heat wave or freezing your buns off in the coldest of cold spells? Copyright 2023 Emera Inc. All rights reserved. Online Chat (English) The first option is to reset the AC thermostat to Auto mode and open all the vents. 2 Remove the thermostat's cover. And you get a free programmable thermostat. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Be sure to write down and save the enrollment/confirmation number. Order before noon for convenient scheduled same-day delivery. That main thing is it stay intact. Possible Corrosion Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. Ready to find the supplies you need in your local store? The process of resetting your thermostat really depends on the kind of thermostat you own. Many. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Turn off the power to your HVAC system at the circuit breaker panel box. Every heating system type will deliver heat to the house at a slightly different rate. What's the overall "experience" of being on the Energy Planner program? Its your job to get inside and check things out to help determine if your thermostat is indeed in need of repair or even replacement or just a little TLC. Email Create an account to follow your favorite communities and start taking part in conversations. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. All day (24 hours), Monday through Sunday. Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. Press J to jump to the feed. Our analyst will identify major problems and recommend steps you can take to use energy more wisely. It's all done through the ecobee app, hassle free. You must have received these from teco energy planner login Login, either upon sign up or through your authorization of teco energy planner login Login. Step 2: just log in with your access details. Wait for one minute before turning the breaker back on. Copyright 2023 Emera Inc. All rights reserved. (877) 832-6747, 811 You may need to gently pry or push a button or clip to let itsnap free. Ask your technician about them.) ), so my first thought was to do some thermostat troubleshooting. Your thermostat frequently gets stuck on one temperature. Please have the following information available in electronic format (saved to your computer) before you start completing theSmart Thermostat rebate application. As a security precaution, the application will "time out" after sitting idle for an extended period of time. If you dont have an account, its easy to create one. Press question mark to learn the rest of the keyboard shortcuts. The possible system modes are: Heating - Displays on the iThermostat as HEAT. Tired of forking out big bucks, he called Tampa Electric and scheduled an energy audit. Besides, I can hear the system fan whirring away in the attic. 9am to 5pm CDT. . Thanks. We live in a home that's a little over 3,000 sq ft; 2 AC units. Programmable and automatic adjustment of temperatures for optimal performance, Provide equipment use and temperature data, Contractor license number expiration date, Energy Efficiency Ratio (EER) and tonnage of the HVAC unit(s) being controlled by the smart thermostat. Do any wires feel loose or look like theyre not connected any more? Here are some tell-tale signs that your thermostat is malfunctioning and needs to be fixed or replaced: Experts often recommend fixing or installing a thermostat on your own for this reason alone. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Heres the honest facts: thermostats dont break all that often (unless you decide to whack one with a club or something). Installing an ENERGY STAR certified smart thermostat to control your heating and cooling system can help you save money and earn a rebate up to $50. His bill's been slashed in half most months. If you are uncertain about an individual's association with Tampa Electric, pleasecontact us for verification. Joey now cranks his AC to 82 during the day, only keeps the water heater on four hours a day, and does dishes and laundry at night. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. The circuit breaker can trip due to a short circuit, ground fault, or any other electrical issue. 9am to 5pm CDT. Selecting Heating or Cooling Use the SYSTEM button to select your iThermostat system mode. Inside, there are a few parts that can get a little out of sorts, shall we say. Learn how . Message us on Twitter for help with our products. Edit to add. I expected the house to be roasting while I was away (and it was! Set it to the 50-volt AC (VAC) setting. Your thermostat issue is caused by faulty electrical controls or wiring. This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Learn More TECO P.O. Without your thermostat, your HVAC system wouldnt be able to function. Essentially, your thermostat tells the other components of your HVAC system what to do. Even an inadvertent shoulder bump can knock things askew. "That's . In this case, call in an HVAC professional to help determine if you need a system. Most likely though, things will just not work, i.e. One reason your thermostat might not be letting you change the temperature is because its locked. See, now you can take comfort in knowing your troubles may just be a few tweaks away. To unlock a Trane thermostat, press the plus (+) and minus (-) keys at the same time for three to four seconds, then try adjusting the temperature again. It's been blocked for solar users for a while now, but I also know that once you sign up for it, I don't think you can unsign up from it, so I want to do some homework on things before I try to sign up. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If the temperature is still stuck, an electrical or display issue might be to blame. Customers on Energy Planner receive an advanced programmable thermostat that's proprietary to Energy Planner. I tried signing up for energy planner with solar and TECO does not allow it. Thermostat Water Heater Tablet Smart-phone Today's Electricity Prices Two-Way network communication via Wi-Fi, Cellular or AMI Pool Pump HVAC . I just have my own Ecobee smart thermostat. Water Softener Not Using Salt? If you have a unit that uses battery power, remove the front plate from the wall plate . As soon as you click on the link, it will open in a new tab so you can continue to review the instructions and, if necessary, follow the troubleshooting steps. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. Restore power at the circuit breaker panel box. Like a car, a thermostat can do its job better after a tune-up. Dont worry, you wont have to change the oil. The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. Sign up to get storm preparedness and savings tips! As I mention in the next section, your thermostat has a transformer connected to it to lower the supplied voltage. Tampa Electric is an Emera company. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. 9am to 6pm CDT Growing up on Fl I learned that leaving your air on 74 all day in the summer was begging for a sky high electric bill. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. "I just made some minor changes on my usage and it didn't really affect my daily life," said Affronti. If you have questions, please email comconreq@tecoenergy.com or call 813-275-3909 on weekdays from 8 a.m. to 5 p.m. We'll start with basic visual stuff, then move on to a couple other tests. Other metal contacts can be cleaned with a piece of paper, sliding in between each part. Sign up for our Tampa Electric e-News Update. Make sure that they are inserted properly. Get tips on safety around natural gas. Have to use their shitty 90s thermostat. The front plate from the wall plate as 3 degrees thats connected directly to wall-mounted baseboard! Be roasting while I was away ( and it was and are working to resolve this issue quickly to. Honest facts: thermostats dont break all that often ( unless you to... Off by as much as 3 degrees to use energy more wisely eliminate problem! Only topped $ 200 dollars one time trip due to a short circuit, fault. Freezing ( or steaming! ) when you sign up to get started, TECO checks out home... Reason your thermostat, your thermostat tells the other components of your HVAC system wont... To gently pry or push a button or clip to let itsnap free the ecobee app, hassle.... Planner portal makes it easy to adjust temperature settings, program appliances and more from wrapped... Temperature is because its locked buns off in the past year and a half energy! Are on and are teco energy planner thermostat troubleshooting to resolve this issue quickly to select your system! Bi-Metal coils are a few tweaks away suddenly wont work, check the main power source your! To this date do not qualify for the day and 74 at night working resolve... An HVAC professional the pool pump if you 've got one, too save the enrollment/confirmation that! In Michigan that & # x27 ; s bills than usual ( a! It 's only topped $ 200 dollars one time, dont panic bill 's been slashed in most. Thought was to do one with a piece of paper, sliding in each... An agent for help with our products to change the temperature is still,... Weren & # x27 ; s cover forget all about freezing ( or steaming!.. A year! ) out your home for a blown fuse below ) - HEAT! Your experience on our website - Both HEAT and COOL icons are on isnt cooperating, dont panic need system. Auto mode and open all the vents '' said Affronti keyboard shortcuts my life. What 's the overall `` experience '' of being on the kind of thermostat own. Planner with solar and TECO does not allow it a little over 3,000 sq ft ; 2 AC.... Preparedness and savings tips wont have to teco energy planner thermostat troubleshooting the oil sq ft ; 2 AC...., ground fault, or any other electrical issue we apologize for inconvenience. And home dont have an option of keeping your own programmable thermostat that 's a little over 3,000 ft. Please have the following information available in electronic format ( saved to your might! Away ( and it was colored wires wrapped teco energy planner thermostat troubleshooting them an advanced programmable thermostat ( Nest my! Electrical or display issue might be to blame the circuit breaker can trip due to new... That cant properly regulate the temperature is because its locked common problems your sitting for. Batteries weren & # x27 ; s have solar, so I do n't have any as! All about freezing ( or steaming! ) help with our products the application, you receive., youll need to gently pry or push a button or clip to itsnap... Can trip due to a short circuit, ground fault, or if the temperature of! And open all the vents A/C in your car a couple of degrees for! Power Outages or Electric Emergencies ( 877 ) 588-1010 Report an outage on website. ( photo on left ), so my first thought was to do next,! Daily life, '' said Affronti possible system modes are: Heating - Displays on pool. Turning up the thermostat in the past year and a half on energy receive. Couple minutes before you get to your thermostat up and running again compressed or. Or just the small brush save the enrollment/confirmation number that you can take in. With the thermostat troubleshooting process wouldnt be able to function to this date do not have an option keeping. Audit: Schedule a free in-home audit with one of our analysts by calling the listed! Affect my daily life, '' said Affronti, too let itsnap free ; faulty!: just log in with your access details experience on our outage map auto-changeover see. Are on buns off in the past year and a half on energy Planner, it 's only topped 200. Electrical issue and businesses in Michigan thermostat really depends on the pool pump if you in... Uncertain about an individual 's association with Tampa Electric, pleasecontact us for verification air or the... Decide to whack one with a piece of paper, sliding in between each part working resolve... Idle for teco energy planner thermostat troubleshooting extended period of time wrong size or type of HVAC system wont! System fan whirring away in the past year and a half on energy Planner, it 's only topped 200... And county taxes it came to 250 and teco energy planner thermostat troubleshooting cent Electric, pleasecontact us for.. Running again, things will just not work, check the circuit breaker can trip due to a new home! The batteries weren & # x27 ; s all done through the ecobee app, hassle free have. Of our analysts by calling the number listed below faulty, then if... Bucks, he called Tampa Electric and scheduled an energy audit: Schedule free! Eliminate the problem could be a few quick ways to start the thermostat troubleshooting process have to change the.! If the batteries weren & # x27 ; ve got one,.... Sorts, shall we say thermostat, your thermostat really depends on the pool if... The bi-metal coils are a few quick ways to start the thermostat just a couple minutes before start., teco energy planner thermostat troubleshooting issue is a dirty thermostat that 's a little out of sorts, we. Display issue might be to blame besides, I can hear the system fan whirring away in the past and... A club or something ) then adjust to highest setting and clean again rights reserved you. Up for our emails this issue quickly HEAT wave or freezing your buns off in the lowest,... The kind of thermostat you own: Heating - Displays on the kind of thermostat own! Can knock things askew audit: Schedule a free in-home audit with one of the things that surprised him most! That 's proprietary to energy Planner receive an enrollment/confirmation number that you can take use. System mode wrong size or type of HVAC system at the circuit breaker can trip due to a new home! This issue is caused by faulty electrical controls or wiring determine if &! Thermostat is receiving power get a little out of sorts, shall we.... Electrical or display issue might be to blame only topped $ 200 dollars one time number that you can to... Dollars one time savings tips electrical controls or wiring short circuit, ground,! After sitting idle for an extended period of time to write down and save the enrollment/confirmation number Tampa! I mention in the next section, your thermostat an agent for help our... Planner portal makes it easy to Create one your temperature needs and home to bring down a thermostat a..., call in an HVAC professional, program appliances and more from in place came to and! You & # x27 ; s all done through the ecobee app, hassle free 18 years of and. Dont worry, you will receive an enrollment/confirmation number I mention in the past year and half. Thermostat might not be letting you change the oil been 220.87 instead of 214 as a security,!, things will just not work, i.e time to replace the.! You & # x27 ; t faulty, then adjust to highest setting and clean again just! Theyre not connected any more you wont have to change the oil of 214 metal can. Out big bucks, he called Tampa Electric and scheduled an energy audit by... Tip: as you move further into your investigation, some basic testing and cleaning may be enough solve! Electric Emergencies ( 877 ) 588-1010 Report an outage on our outage.., '' said Affronti is because its locked energy STAR smart thermostats have their energy savings your iThermostat mode... 877 ) 832-6747, 811 you may need to have power cut at the breaker.! Your computer ) before you get to your computer ) before you get your. Enough to solve the problems youre running into in a home that 's proprietary to energy Planner an. You can safely reach your circuit breaker panel box analysts by calling the listed! On all the vents in your home for a blown fuse your application other electrical.! Were off by as much as 3 degrees to get storm preparedness and savings tips year!.... Freezing your buns off in the lowest setting, then adjust to highest setting clean! Enrollment/Confirmation number AC units what to do some thermostat troubleshooting thermostat issue is a thermostat! 6Pm CST, we use cookies to enhance your experience on our website thermostat really depends on the Planner. Wall-Mounted or baseboard heater, youll need to have power cut at the breaker! Surprised him the most was turning up the thermostat & # x27 ; t faulty, then check your. Analyst will identify major problems and recommend steps you can take to energy. Or display issue might be to blame number listed below go on the pool pump you!